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Continuing its commitment to customer support, Mazak Corporation Canada will officially open a new Technical Center in Edmonton, Alberta, in September of 2020. The facility is strategically located in Western Canada to provide local access to now direct sales, service, application and training support.

According to Ray Buxton, general manager of Mazak Canada, in addition to Alberta, the Technical Center will support customers in Manitoba, Saskatchewan and British Columbia specializing in industries that include oil and gas, agriculture, maritime, aerospace, mining, and forestry. “It is difficult to provide the level of technical support that our customers deserve strictly from our Canadian headquarters in Ontario,” he says. “The addition of our new Western Canada Technical Center will provide customers with access to the essential technology and support they need to be productive and grow their businesses.”

Measuring 7,200 square feet, the Edmonton Technical Center space is split evenly between training and technology center demonstration areas. The facility has a large presentation room for educational seminars and customer training. The demonstration area is being fully equipped with the latest Mazak technology for customer demonstrations and process prove outs. 

In addition to the capital investment, Mazak has also added a highly skilled sales and applications team headed by Bill Jaklin, Mazak’s Western Canada Sales Manager. Jaklin and his team have machining and machine tool backgrounds suited to assist customers in machine selection and process analysis.